Tag: automation

Novelis sponsors the SS&C Blue Prism Live in New York City

On April 30, our partner SS&C Blue Prism Live is hosting an event in New York on the theme of AI and Automation.

This is a key event for technology professionals wishing to understand and apply the principles of intelligent automation and artificial intelligence in their fields of activity.

As a sponsor, Novelis is proud to be associated with this event, which promises to highlight the most relevant innovation strategies of our time.

Vision and Transformation through Expertise

This event will feature experts from different sectors sharing their vision of how artificial intelligence and business process automation can transform organizations. These interventions aim to demonstrate how the strategic exploitation of data and automation technologies can lead to increased operational efficiency and better decision-making.

Novelis’ Commitment to Innovation

Novelis is committed to promoting innovation in the fields of artificial intelligence and process automation. Our participation in SS&C Blue Prism Live bears witness to our desire to be at the forefront of technological developments, sharing our expertise and exploring new avenues to support organizations in their digital transformation.

A partner committed to operational performance

As a partner committed to optimizing operational performance and ensuring the long-term viability of companies, we offer a wide range of services. In addition to advanced automation solutions, our offering also includes tailor-made solutions in Generative AI, designed to meet large-scale requirements. Our team of experts, including doctors and engineers specializing in AI, NLP and Generative AI, is on hand to support you from the initial concept through to the implementation of enterprise-wide applications.

For more information, please contact us.

Catherine Stewart – President for the Americas, Walid Dahhane – CTO & Co-Founder, and Paul Branson – Director of Technical Solutions, are present at the SS&C Blue Prism Live event in New York on April 30, 2024, and will be happy to answer any questions you may have.

Register now for the event to explore together the possibilities offered by these disruptive technologies. Novelis looks forward to seeing you there to discuss these crucial issues.

[White paper] How automation can help you overcome customer relationship challenges

Consumer expectations have changed and customer experience has become a major differentiator, especially since its quality is increasingly measurable and comparable. A better quality of service will require a better knowledge of the customer to personalize interactions and ensure a flawless response. Excellence is now expected at every stage of the customer journey and organizations will have to work hard to differentiate themselves and build customer loyalty. Many of them have therefore turned to automation as a lever for efficiency and differentiation to accelerate their customer relationship management processes.

Novelis offers you to discover the benefits in its white paper “How automation can help you overcome customer relationship challenges” divided in three parts:

Feedback from our customer Contaxium: Smart Automation for Agent Efficiency in Call Centers

We will come back to the case of one of our customers, Contaxium, a specialist in outsourced and customized telephone answering services, which decided to automate and digitalize its business processes.

Eric Esnault – CEO of Contaxium will explain how Contaxium has relied on Smart Automation to improve its customer relationship management during an interview shared with Dominique Duquennoy – Director Customer Success Manager of SS&C Blue Prism and Mehdi Nafe – CEO of Novelis.

Tasks with high automation potential in customer relations

Customer relationship automation has become strategic and can be applied to a wide range of processes in customer relationship management. In this white paper, discover examples of tasks with high automation potential in this domain and get inspired to define eligible business cases within your organization.

7 key steps to a successful automation project

Automation is implemented at the enterprise level to better support digital transformation. To offer you all the keys to success in your automation process, we suggest you follow 7 essential steps to successfully complete your project. These seven interconnected factors will enable your automation program to meet the objectives you have set.

Evaluating your processes is essential when you want to start such a process because it will allow you to measure the impact of the profitability of the automation process. To help you in this first step, we offer you a free analysis to qualify the automation potential of your process with one of our business analysts! Following the meeting, you will leave with a macro calculation as well as a detailed analysis to evaluate the risks, optimize the management of your resources and seize the best opportunities.

Do not hesitate to contact us.

Novelis sponsors SS&C Blue Prism Live in Dallas

The Live event organized by our partner SS&C Blue Prism is a captivating and interactive one-day event focusing on the future of intelligent automation. As a player specialized of integrated solutions and services, combining our expertise in process management with intelligent automation and AI innovations, including GenAI, we are honoured to sponsor this event.

Throughout the day, you will have the opportunity to participate in a variety of conferences, presented by industry pioneers, who will give you all the keys to integrating RPA or GenAI, to deploy and optimise concrete automation strategies for your organisation’s processes.

Novelis, expert in intelligent automation and customised GenAI solutions to transform operational efficiency

As a partner dedicated to improving the operational efficiency of businesses while ensuring their future resilience, we offer a wide range of services. These services are not limited to intelligent automation solutions, but also include customised GenAI solutions designed to meet large-scale requirements. With our team of experts, including PhDs and engineers specialising in AI, NLP and GenAI, we can support you from initial concept through to enterprise-wide application deployment.

If you’d like to find out more, please get in touch. Our team of Catherine Stewart – President for the Americas, and Paul Branson – Director of Technical Solutions, were on hand at the SS&C Blue Prism Live event on 27 February 2024!

During the event, Paul Branson was able to speak during a podcast about how Novelis is intervening in its customers’ business processes, which they are trying to reinvent through intelligent automation. Check out the podcast replay of the event!

Novelis sponsors SS&C Blue Prism Live in Toronto

The Live event organized by our partner SS&C Blue Prism is an immersive and interactive one-day event dedicated to the future of intelligent automation. As a player specialized in offering comprehensive solutions and services that seamlessly combine our process expertise with intelligent automation and AI advances such as generative AI, we are proud to be a Regional Sponsor of this event.

Catherine Stewart, our President for the Americas, will be attending, and we invite you to join her at this dynamic event.

Over the course of the day, you’ll have the opportunity to take part in a variety of conferences giving you all the keys to deploying successful automation strategies within your own organizations.

As a committed partner to elevating company’s operational efficiency while ensuring it’s resilience for the future, we provide a wide range of services. These include not just intelligent automation solutions, but also tailor-made GenAI solutions that cater to large-scale needs. With our team of seasoned AI, NLP, and GenAI PhDs and engineers, we guide you from conceptualization to enterprise-grade application deployment.​

Don’t hesitate to contact us if you’d like to find out more, and join us at the SS&C Blue Prism Live event on 06 December 2023!

Blue Prism Live in Toronto

[USE CASES] RPA: tasks with high automation potential to manage customer relationships

Since customer relations have become digital, simplicity, immediacy, mobility and personalization are all needs expressed by customers who expect a 100% digital experience. Today’s consumer is ultra-connected and ultra-informed: in one click he can access an unlimited source of information and give his opinion.

Competition is increasingly fierce between customer relationship players who must redouble their efforts to innovate and satisfy their customers’ expectations. To differentiate themselves, some are betting on the quality and management of their customer relations and automation can help. According to a survey conducted by Forrester, 45% of customer service organizations surveyed are already automating repeatable tasks for their agents, allowing them to focus on improving the customer experience and satisfaction. The automation of the customer relationship does not replace the human relationship, but rather promotes a more personalized relationship with customers thanks to a better knowledge of them and their specific needs. 

In order to adapt to the new market constraints and to optimize the company’s development, customer relationship automation has become a necessity. Intelligent automation can be applied to a wide range of processes with high automation potential in customer relations and sales communication: it makes it easier to find prospects, ensure their conversion and build loyalty. 

The automation of the customer relationship does not replace the human relationship, but rather promotes a more personalized relationship with customers thanks to a better knowledge of them and their specific needs. 

Here are some examples:

  • Assistance to the advisor in handling complex customer requests (virtual assistant, augmented advisor)
  • Extend the time coverage of the support service
  • Automated update of the customer account (change of address, phone number…)
  • Automation of the pre-qualification of requests by Voicebot

Discover examples of tasks with high automation potential in customer relationship by downloading these RPA Use Cases applied to this business.

Novelis Joins the ABBYY Open House Event

In a world where businesses are constantly seeking ways to streamline their operations and enhance efficiency, Novelis is excited to bring you the latest innovations and insights from the ABBYY Open House event. Join us as we dive into the transformative power of ABBYY Timeline, RPA, and IA and discover how these technologies can revolutionize your organization.

An Inspiring Gathering and Insightful talk at ABBYY Open House event

The ABBYY Open House event promises to be an inspiring gathering where industry leaders, experts, customers, and partners come together to explore the potential of cutting-edge technologies.

Ina Krebs, General Manager for DACH & Nordics at Novelis, will be sharing insights and best-practice for optimizing business efficiency with ABBYY Timeline. The presentation promises to shed light on how these technologies can help your organization streamline operations, reduce manual work, and ultimately become more efficient than ever before.

A Glimpse into KPMG’s Journey

The event will also feature a deep dive into the experiences of KPMG, one of Germany’s leading auditing and consulting firms. KPMG will provide insights into their challenges and approach to implementing the ABBYY IDP solution.

Panel Discussions and Presentations

The day will be packed with engaging presentations and panel discussions, covering a wide range of topics such as business efficiency, RPA, and IA. It’s the perfect opportunity to broaden your knowledge, interact with industry experts, and network with fellow professionals who share your passion for innovation.

Register now

[USE CASES] RPA: tasks with high automation potential in insurance and for mutual

Insurance and mutual insurance companies are facing new issues and challenges every day. RPA provides an answer to these challenges, making it a truly essential solution for these insurance and mutual organizations, which have a wide range of processes with high automation potential.

Here are some examples:

  • Automated compliance controls eliminate the risk of errors and violations
  • Automating the underwriting process provides a differentiating customer experience by providing a near real-time response to prospects
  • Process Intelligence allows you to significantly improve internal processes by quickly identifying points and steps for optimization
  • Automating the proposal of new products to customers accelerates Time to Market
  • Automating the monitoring of critical systems for system vulnerabilities helps reduce the impact of cyberattacks

Discover examples of tasks with high automation potential in the insurance and mutual sectors by downloading these RPA Use Cases applied to these sectors.

[Webinar] Unlock the full potential of Automation with SmartRoby  

Unlock the full potential of automation with SmartRoby, the game-changing governance platform! 

In today’s fast-paced business landscape, automation has emerged as a transformative force that can drive efficiency, productivity, and innovation. Organizations around the world are harnessing the power of automation to streamline their processes and stay ahead in the competitive race.

Are you an Automation Enthusiast eager to take your automation projects to new heights? If so, join us for an illuminating webinar that promises to be a game-changer in the world of automation. Presented by Georges Abou Haidar, a Senior Consultant and Solutions Architect at Novelis.

SmartRoby is more than just a product; it’s a comprehensive governance platform designed to revolutionize the way you manage, plan, and execute automated processes. In this webinar, we will delve deep into SmartRoby’s revolutionary modules that empower organizations like yours to overcome pressing automation challenges. 

Key Highlights: 

  • Resource Planner and Optimization: See how SmartRoby intelligently allocates resources for peak efficiency. 
  • Real-time Monitoring: Discover how real-time insights and KPI tracking drive automation success.
  • Exception Handling: Learn how SmartRoby streamlines collaboration for efficient exception handling. 
  • Benefits Realization: Explore how SmartRoby quantifies the benefits of automation for your organization. 

Don’t miss this opportunity to embark on a transformative journey with us and unlock the full potential of automation with SmartRoby! Secure your spot today and be part of the automation revolution.  

Conference at Supinfo – “Can software engineering be automated? Low code, No code and Artificial Intelligence”.

It is within the framework of its annual conference cycle that we will visit the premises of the school Supinfo Paris to present the subject of our professional conference.

On November 09 at 5:10 pm, El Hassane Ettifouri – Doctor in AI & Software Engineering and Sanoussi Alassan – Data Scientist at Novelis will present to the students on one of our favorite topics – automation – by answering the following question: can software engineering be automated?
They will also address the topics of Low Code, No Code and Artificial Intelligence.

Smart Automation represents RPA technology enriched by the power of AI. Smart Automation = RPA + AI

On the conference agenda:
➡️The Low / No code revolution
➡️A path to artificial developers
➡️The AIDA artificial developer
➡️Demonstration

[Webinar] Cybersecurity: how to gain efficiency through automation?

Against the backdrop of the economic slowdown, cybersecurity is on the rise! Gartner forecasts an increase in cybersecurity spending of 11.3% in 2023 (vs. an increase of 7.2% in 2022). It must be said that the pace of cyber attacks has never been more intense (+400% since the beginning of the health crisis) and in France, more than one out of two companies reported having suffered between 1 and 3 successful cyber attacks with repercussions for the victims during 2021 (CESIN-OpinionWay survey). The impact and virulence of attacks are constantly increasing and all companies, from the very small to the multinational, have had to massively review their security systems.

While organizations no longer need to be convinced of the need to invest in protecting themselves against cyber risks, many of them are faced with a shortage of expert resources in the field to take charge of these issues. Faced with this situation, one of the major challenges for CISOs is to make their teams more efficient and effective or to find “how to do more and better with less”.

During its next webinar dedicated to cyber, Novelis invites you to discover how automation can become an essential operational efficiency lever for your cyber teams. Join us on November 3rd at 11:30am.

The daily life of cyber teams is full of tasks with high potential for automation, predictable, processable and repeatable, such as simple configuration changes, software installations or updates, service restarts, log management, penetration tests…

Automating cyber processes allows organizations to increase reliability and security:

  • Minimize the biggest vulnerability in cybersecurity: human error by ending manual, repetitive tasks.
  • Reduce time-consuming manual activities for a better use of resources redeployed on higher value-added activities
  • Reduce threat detection and response time with 24/7 monitoring. Improving the security coverage of the infrastructure

In this final webinar of our series on cybersecurity, we will see how to strengthen security and gain efficiency thanks to automation with many detailed use cases in illustration.

This session will be hosted by Oussama Hamdi, Cyber Security Consultant & Auditor at Novelis and Georges Abou Haidar, Solutions Architect and Product Owner of SmartRoby at Novelis.

View the replay of episode 1

View the replay of episode 2